0
Your Cart

Frequently Asked Questions

Products

Where are Schullo seeds and grains grown?

At Schullo we source the very best raw materials produced in pristine areas. Predominantly we buy grains and seeds from Finland and South America.

Are any of your Schullo product’s GMO?

We never purchase or use any GMO products; we never have, and we never will. That is why the Schullo motto is “The purest is always the best”.

Do your Schullo products have additives, chemicals, artificial colors, or preservatives?

No. We never have, or ever will use anything fake; it is simply completely contrary to who we are and what we produce.

Does your salt have iodine?

No. We only use non-fluoride sea salt in our Schullo products. Our salt is free of micro plastics, we test annually to ensure the purity of our sea salt.

What is the difference between your Steel Cut Oats and Rolled Oats?

Schullo Steel Cut Oats are the whole oat groats cut into pieces using steel blades, hence the name Steel-Cut Oats or Scottish oats. Rolled oats are basically the same oat groats rolled by an enormous steam roller and take less time to cook.

What is the difference between regular flour and unbleached flour?

Schullo Unbleached flour is aged naturally. When flour is left to age as nature intended, the carotenoids or pigments whiten on their own. It’s naturally white, and no additives or chemicals are added whatsoever in the process. Unbleached flour naturally retains nutrients and vitamins; Vitamin B1, B2, B3, B12, Biotin, Vitamin E, and Folate. Regular flours contain added chemicals to speed up the aging process, and they bleach the flour, thus lowering the protein content. That is why bleached flour is cheaper.

What is whole wheat flour?

It’s the entire grain of the wheat ground, retaining all the natural goodness of the bran and germ, just as nature intended. Schullo’s Organic Whole Wheat Flour is high in fiber, a good source of Vitamin B1 (Thiamin), Vitamin B3 (Niacin), also healthy nutrients and vitamins such Vitamin B2, B12, Biotin, Vitamin E, and Folate.

Do oats contain gluten?

According to the FDA and the European Union standards, oats are considered “gluten free”.  So, is there any gluten in oats? the answer is: Hardly at all, and the infimal amount it does contain, which is > (less than) 20 ppm (parts per million) make oats a great food option for both the gluten intolerant, as well as celiac patients.  Oats mainly contain a protein called avenin.  Oats are completely safe for most celiac patients, according to the University of Chicago Celiac Disease Center www.cureceliacdisease.org.

Do your products contain peanuts?

Only the Schullo peanut butter which is 100% peanuts, and the Schullo Peanut Granola contain peanuts. We are a factory that produces various products. We practice and are certified for Good Manufacturing Practices (GPM) to prevent any cross contamination.

What allergens are present in your factory?

All our Schullo products are manufactured in a facility that uses peanuts, wheat, egg, soy, milk, and tree nuts. We practice Good Manufacturing Practices (GMP) to avoid cross contamination.

Which products are gluten free?

Schullo Fruit Müsli, Brown Rice, Peanut Butter, Almond Butter, Raw sugar, Panela, Agave, Honey, Coffee, Tahini, Oats (see question “Do Oats contain gluten?”).

Why does honey crystalize?

All honeys will sooner or later crystallize. Crystallization is simply honey returning to its natural state. Solidifying depends mainly on what type of flowers the bees gathered the nectar from, and how it is stored. Honey is a combination of glucose and fructose, which are both forms of simple sugars. Honey has many antioxidants, proteins, and minerals. Some honeys have higher levels of fructose therefore take longer to crystallize. If the bees gathered the pollen from flowers with sweeter nectar, then that type of honey will take longer to crystallize. If the nectar is slightly less sweet, the honey may solidify slightly quicker. Some honeys are simply slower to crystallize whereas others solidify faster.  The way to help maintain honey liquid, is to keep it at the right temperature. The best storage temperature for honey is 64-75° Fahrenheit (18-24° Celsius) Storing it in an airtight container away from strong light and in a dry place is best. Do not store in the refrigerator as this will only speed up the process of crystallization. For practical purposes usually a shelf-life of one to two years is stated. Honey that is properly processed, packaged, and stored retains it quality for a long time. Gentle heating can easily reverse crystallization of honey. This is done by boiling a pot of water, remove the pot from the heat, place the jar of honey in the hot water until it returns to it is liquid state.

Orders

Can send my order as a gift?

Yes, you can. Please add a note in the note section and the message you want included with the gift. Please be sure to include the correct name and address for the recipient.  We will include your personalized message inside.

I am having trouble placing an order what can I do?

Email us and we will take care of you.  hello@schullo.com.

What stores in my area carry your products?

You can find our products at Janssen’s Market, Willey Farms, Newark Natural Foods. We sell online in the USA at schullo.com. In South America you can shop online at schullo.com.ec and there are various stores and supermarkets that carry Schullo products, please contact us and we can let you know which store is closer to you, if you happen to be in North or South America! hello@schullo.com

Do you offer wholesale?

Yes, we do, please email us for more details.

Do you have coupons?

Yes, we do have coupons that we periodically offer to all those who subscribe to our mailing list (see form in footer). We sometimes have sale items or special discounts during the year. Usually, we will send out a quick newsletter to let you know about special sales and discounts.

Payments

How secure is an online transaction?

The Stripe payment platform is an industry leader. It has been consistently ranked among the best payment infrastructures used by millions of people every day. Stripe estimate that 90% of US adults have bought items using Stripe payment platforms. Stripe is PCI level 1 compliant for credit card processing, the highest there is. Customer data is 100% secure. We also have a fraud protection system that flags any potential fraudulent attempt. Put simply, Stripe is the best out there.

Shipping & Returns

Where do you ship?

Nationwide in the continental USA (excluding Alaska and Hawaii) and Canada.

Do you ship Internationally?

Currently we only ship Nationwide in the continental USA and Canada. For orders within South America please shop on our web site schullo.com.ec.

How long does my order take to get to me?

At most 4-5 days if your order is placed on a weekday (excluding holidays). If placed on the weekend it will be dispatched on Monday. We use UPS, USPS, and FedEx nationwide. Delivery times do vary depending on which part of the USA. As you know, different times of year are busier than others, or inclement weather can also cause delays.

Who packs the orders?

All orders placed via this website will be managed by us personally at Schullo All Natural Foods LLC. We are based in Wilmington DE.  We don’t outsource to anyone; we will look after you from start to finish.

Which courier will deliver my order?

All orders are shipped using our preferred couriers, UPS, USPS, or FedEx and will be delivered Monday through Saturday, excluding holidays.

How much does delivery cost within the USA?

The shipping costs are a flat rate of $9.99 on any order under $60. For any order over $60 shipping is free. For Canada there is a flat rate of $60USD for any order up to 15lb.

What do I do if I need to return a product?

We are here to ensure you are happy with your purchase. If you are not satisfied with one of our products, please let us know as soon as possible by email: hello@schullo.com

Thanks for signing up!

Don’t worry we won’t be bothering you with emails every day.

We will get in touch when we have something worth telling you about such as, a coupon, a special discount, or something noteworthy on nutrition. Check out our online store, we deliver anywhere in the continental USA.

Thanks again for joining us, have a great day.

Thanks for signing up!

Don’t worry we won’t be bothering you with emails every day.

We will get in touch when we have something worth telling you about such as, a coupon, a special discount, or something noteworthy on nutrition. Check out our online store, we deliver anywhere in the continental USA.

Thanks again for joining us, have a great day.

The 10% discount has been applied to your shopping cart.

JOIN OUR MAILING LIST

To receive occasional emails from Schullo All Natural Foods about new products, promotions and special offers and get 10% off your first order.